Because we’re dedicated to making your online shopping experience the BEST you’ve ever had! Every step of the way – from before you make your selection to long after the sale - you’ll receive the best advice, support, and service in the business. We call it The Sweetwater.com Difference. |
Sweetwater Sales Engineers are well educated, trained, and experienced in all aspects of pro audio.
Our warehouse is overflowing with tens of thousands of pro audio products from the most popular manufacturers.
Nearly every guitar at Sweetwater goes through a 55-Point Evaluation before we allow it to ship.
When your gear needs some attention, our Service Department is the most comprehensive music technology resource available.
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The BEST Music Technology Resource on the Web
With more than 64,000 pages of music and pro audio gear-related information, Sweetwater.com is THE online music technology resource. In fact, Sweetwater.com was recognized as one of the “Nine Essential Online Resources” in the June 2005 issue of Electronic Musician magazine. From reviews to forums to tech support, you’ll find it all at Sweetwater.com! |
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The BEST Gear Selection Available
Sweetwater’s warehouse is literally packed to overflowing with tens of thousands of quality products from the very best names in the industry. In fact, we order and receive more stock in two days than most music stores sell in an entire year! You can be confident we have exactly what you’re looking for when you shop online. |
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Exclusive Free 2-year Warranty
Your purchase is protected by our exclusive FREE 2-year Warranty, which comes "in the box" with nearly every product we offer! |
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Every Order Receives the Human Touch
When you place an order at Sweetwater.com, it’s personally handled by one of our professional Sales Engineers. He or she is responsible for making sure you get the gear you want, when you want it. Our Sales staff undergoes constant product training to ensure that they have the knowledge necessary to help you make the right gear decisions. |
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Safe, Secure Online Shopping
We understand that security is essential when buying online. That’s why we have worked hard to create one of the safest online shopping environments in the industry. We not only protect your personal information while processing your order, but also verify every order to make sure it’s right – BEFORE we charge your credit card!
Learn more about our Safe Shopping Guarantee. |
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The FASTEST Free Shipping Deal on the Planet!
At Sweetwater we know from years of experience that new gear isn’t a value unless you receive it on time and in great condition. Our free shipping policy is just one more way the Sweetwater Difference makes your purchase even more of a value. Here’s why free shipping from Sweetwater is better than other retailers:
• No minimum purchase – ever
• Nearly every product qualifies
• Speedy FedEx delivery
• Latest same-day shipping cutoff
• Online order tracking
• A minimum of fine print
Learn more about Free Shipping. |
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The Most Comprehensive Tech Support Anywhere
From major rock stars touring massive arenas to engineers in professional recording studios to casual musicians in bedrooms, everyone occasionally has technical questions on their gear. We’re here to help! No matter what you’ve purchased from us, our Technical Support Department can help you keep it running flawlessly and get the most from it. We support every single product we carry and understand how it works in the context of your setup, so we can get you up and running in no time. Plus, with our exclusive online SweetCare® Knowledge Base you can search through more than 10,000 tech articles, as well as track shipments, request repairs, and access many more helpful resources! |
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The BEST Service Department in the Business
We very carefully screen and select the products we carry to make sure that they’re as rock-solid and reliable as they can be. But in the unlikely event you ever need to have a product repaired, our renowned Service Department is factory-authorized to repair virtually every product we sell — without long delays. |
